- Instantly calculate shipping quotes by adding a product to your cart, continuing to the checkout page and entering your shipping information.
- Discounted shipping rates for customers - We have negotiated the best possible rates for customers from our trusted carriers (ODFL, Estes, FedEx & Top Private Drivers).
- Avoid remote access fees by shipping to a Freight Service Center or a non remote access zip code near you that can unload your order off our truck.
- Negotiate high shipping rates - Sometimes we cant avoid the shipping rates set by the providers, However if you reach out we will always try to find a better rate or help you out as much as possible on a case by case basis!
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Complimentary lift gate service on all freight shipments where it’s possible. We guarantee safe delivery!
Reach Out For Any Questions!
Freight Damages & Lost Shipments
Damages
In the rare case of receiving an item that has been damaged during transit, it is the customer's responsibility to note any damage on the Delivery Receipt and refuse the shipment by noting it on the handheld device provided by the driver. Upon delivery please inspect the items prior to signing the delivery receipt. If you receive a damaged item and would like to return it, DO NOT SIGN THE DELIVERY RECEIPT, and make sure to note on the delivery receipt that the item was received damaged. You will also be responsible for filing a freight claim with the carrier. We will advocate on your behalf, and assist in negotiating with the carrier to remedy the situation. If it is found that the item was damaged in transit, a new item will be sent to you free of charge or we will send all parts to make it new!
Lost shipments
Please notify us as soon as you believe your order is missing. If your order has been lost in transit, we will work with the carrier to find it. Please give us up to two weeks from the time we notify the carrier of the issue to locate your order. If after exhausting all avenues, and verifying with the carrier that your order is indeed lost, we will ship an additional item to you at no extra cost.
Route Shipping Protection - For Orders Under $5K
Ripping It offers the option to purchase shipping insurance through Route at the time of checkout to protect your order if it ends up lost, damaged, or stolen. Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
For More info please visit our Returns Policy